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Circuit court eFiling - Creating a social worker eCourts account

  • Updated

    • Purpose: Local government staff eCourts accounts can be created to electronically file using the non-party filing functionality available on the eFiling website. This article describes how to create a local government eCourts account to non-party file cases and documents.

    Applicable Users: Social workers, case workers, and intake workers

    Creating a social worker eCourts account

    1. Visit the eCourts website: https://logon.wicourts.gov/.
    2. Select the Create an account link.
      Wisconsin ecourts login page with attention called to Create an account link
    3. Select the Local government staff user type. Then, select [Next].
      Create an account screen with attention called to the Local government staff account type and Next button
    4. The account type selected is visible beneath the Account type header. If you chose the wrong account type, select [Change account type] to return to the previous step and choose a new one.
    5. Enter a Primary email address at which to receive email notifications about your eFiled cases. Then, select [Send one-time code] to verify the address.
      Create an account with attention called to Change account type button, primary email address field and send one-time code button
    6. An email including a one-time verification code is sent to the Primary email address entered previously. As stated in the email, the one-time code is valid for 10 minutes.
      Example email with attention called to one-time verification code
    7. Enter the code and select [Verify]. 
      Create an account screen with attention called to primary email one-time code entry field and Verify button
      Following entry of the one-time code, verification is confirmed.
      One-time code verification Status field with checkmark and verified success message
      Note: If need be, a new one-time code can be requested 60 seconds after the initial code was sent by selecting [Resend one-time code].
      Create an account screen with attention called to primary email resend one-time code button
      Note: The address provided is saved as your default address for all Wisconsin circuit courts.
    8. You must enter and verify at least one recovery option to which account information can be sent should you need to recover your username or password, and you no longer have access to your primary email address. Enter a Recovery email and/or Recovery mobile phone and select [Send one-time code] to verify them. Repeat the verification process described above.
      Create an account recovery email field and its send one-time code button, recovery mobile phone field and its send one-time code button
    9. Enter a username for your account. eCourts account usernames must meet the following criteria:
      1. Contains only letters, numbers, or hyphens
      2. Has a length of 5 - 32 characters
    10. Enter a password for your account. eCourts account passwords must meet the following criteria:
      1. At least 12 characters
      2. At least one lowercase letter
      3. At least one uppercase letter
      4. At least one number
      5. At least one special character such as:@#$%^?,.-
      6. Username cannot be part of password
    11. Confirm the password you entered.
      Create an account login credentials section with attention called to username, password and confirm password fields
    12. Enter your name and signature (for signing electronically). First name, last name, and My signature fields are required. 
      Create an account fields for First Name, Last name and My Signature
    13. Important: As the account type selected is Local government staff, there is an additional Yes/No toggle titled, Are you an intake worker, social worker, or case worker serving children or juveniles in Chapter 48 or 938 cases? If you are a social worker, ensure this toggle is set to Yes. Social worker accounts can access both the non-party case filing and non-party document filing applications. For more information on non-party filing as a social worker, see the article eFiling a new case as a social worker using non-party filing.
    14. Select [Create account].
      Create an Account screen with attention called to Yes/No prompt to designate account as Intake worker, social worker or case worker serving children or juveniles in Chapter 48 or 938 cases, and Create account button
    15. Following account creation, you will transition to the eCourts Log in page. Enter your eCourts username and select [Continue].
      Wisconsin ecourts login screen with attention called to Username field and Continue button
      Note: A New user registration email including your eCourts account username is sent to the primary email address entered during account creation. You can also use the link provided in that email to log into the eCourts website.
      Example new account registration email with attention called to new username and login link
    16. Enter the password set during account creation. Select [Log in]. 
      One-time code screen with attention called to code destination selection list and Send button
      Note: Select the checkbox to the left of 'Remember me...' if you are on a trusted device and wish to bypass entry of a one-time passcode for subsequent log-ins from this device for the next 7 days.
    17. Select your preferred option from the One-time code destination list to send a one-time verification code to. Then, select [Send].
      eCourts - Create an Account - Account Type - Social Worker - Login - One-Time Code.png
    18. Retrieve the one-time verification code received at the email address or mobile number selected previously.
      Example email with one-time verification code
    19. Enter the one-time code and select [Verify].
      One-time code screen with attention called to code entry field and verify button
    20. You are redirected to a page confirming login and account verification. Select Circuit court eFiling from the list of available applications to navigate to the Circuit court eFiling website.
      eCourts homepage with application links and attention called to Circuit Court eFiling link

    Support

    Contact the eFile support center if you have further questions. Staff are available Monday through Friday, 8:30 a.m. to 4:30 p.m., except for court holidays.

    Phone: 1-800-462-8843
    Online support form: https://www.wicourts.gov/ecourts/efilesupportform.htm
    Email: efilesupport@wicourts.gov

    Wisconsin Court Systems (Updated: )