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Circuit court eFiling - Updating US Bank ePayment information

  • Updated

    • Purpose: You can update your saved address and payment methods before paying for an electronic filing on the US Bank eFiling payment site. Use the My Account tab to edit the expiration date on your saved credit cards, delete an existing payment method, or add a new payment method.

    Note: If you take more than 10 minutes to update your account information, the US Bank session will expire. Be sure to have your new payment information ready before initiating a US Bank site session.

    Applicable Users: eFilers

    Access US Bank eFiling payment site

    In order to access the US Bank eFiling payment site, you must first submit a filing through the eFiling site. The payment site is only accessible when you are making a payment for a recently submitted eFiling.

    1. Once you submit a filing from the eFiling site, select [Make payment with US Bank].
      Filings in need of payment screen with filing fee listed and attention called to make payment with US Bank button
    2. Log in to the US Bank ePayment site using your User ID and Password. Select [Log In].
      US Bank epayments portal login screen with attention called to username and password fields and Log in button
      Note: This account is separate from your eFiling account and may have different login credentials.
    3. Once you log in, select the My Account tab.
      US Bank epayments portal Make a payment screen with attention called to My Account tab
    4. The My Profile screen opens where you can update your address, password, or security questions.
      US Bank My Account screen with attention called to My Profile tab

    Update payment methods

    1. Select Payment Methods to edit any credit card or bank accounts you have on file.
      My Account screen with attention called to payment methods link
    2. Select Delete to delete a saved payment method. To update the expiration date or billing address on a saved credit card, select Edit.
      My account screen with Saved Payment Methods and attention called to Edit and Delete hyperlinks
    3. Enter any new information to update an existing credit card payment method. If you do not want to update the address on your credit card, select the Use my profile information. Then, select [Save].
      My Account Edit Payment Method screen with attention called to Expiration date dropdown menus and Account nickname field and Save button

    Add new payment method

    1. To add a new credit card or bank account, select Add a Payment Method.
      My account Saved payment methods screen with attention called to Add a Payment Method link
    2. Select whether the payment method is a Checking or Savings account or a Credit/Debit Card.
      My Account Add a payment method screen with attention called to Payment method dropdown menu
    3. For a bank account, fill in the Bank Routing Number, the Bank Account Number, and select a Bank Account Type.
      Add a payment method screen with attention called to Bank routing number and bank account number fields and Bank Account Type checking/savings toggle
      • You can select the Personal Check / Business Check links to toggle the check image for reference on where account numbers are located on a business or personal check.
      • You can also give the bank account an Account Nickname to help distinguish it from other saved payment methods.
    4. For a credit or debit card account, fill in the Card Number and Expiration Date. Check one of the buttons to use your current address as billing address, or to Use a different address for the card.
      Add a payment method screen with attention called to card number field, expiration date month and year dropdown menus, Card billing address toggle for using profile information vs using a different address, and account nickname field followed by Save button
      • You can also give the card account an Account Nickname to help distinguish it from other saved payment methods.
    5. Select [Save] to save your new payment method.

    Complete payment

    1. Select the Make a Payment tab to return to the payment screen for the filing you submitted.
      My Account screen with attention called to Make a payment tab
    2. Enter your address.
      Make a payment screen with attention called to address fields
    3. Select a payment method as you would during a typical filing. Any new payment methods you updated or added are available to use. Select [Continue].
      Payment information and Payment method sections with attention called to Continue button
    4. Select [Confirm] at the bottom of the screen to complete the payment.
      Billing address section with attention called to Confirm button

    Support

    Contact the eFile support center if you have further questions. Staff are available Monday through Friday, 8:30 a.m. to 4:30 p.m., except for court holidays.

    Phone: 1-800-462-8843
    Online support form: https://www.wicourts.gov/ecourts/efilesupportform.htm
    Email: efilesupport@wicourts.gov

    Wisconsin Court Systems (Updated: )