eCourts account support - Updating attorney account information

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Purpose: Keep your account details and email preferences current to receive notifications about circuit court case activities and ensure that only valid recipients are carbon-copied on them. This article describes how to update eCourts account information and user preferences.

Applicable Users: Wisconsin and pro hac vice attorneys

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Updating eCourts account information

1. Visit the eFiling website: http://efiling.wicourts.gov.
   
2. Select Update account information.
   
3. Enter your User name and Password. Then, select [Log in].
4. Select the applicable Update... link to edit account information.
   
   • a. Update user information allows you to update your name, signature, email address, and account recovery information. Select [Save] when finished. 
     
   • b. Update password allows you to change your password. Select [Save] when finished. 
     
   • c. Update security questions allows you to update the security questions asked during account recovery. Select [Next] to provide answers to your selected questions.
     
   • d. Update addresses allows you to edit existing mailing addresses on your account and/or add additional addresses.
     
     Note: If your firm name changes (e.g., Smith & Landow, LLP to Smith, Landow, & Kline, LLP), each attorney employed there must update the firm name on their eCourts account.
5. Once you have made your changes, select [Save] or [Save changes].
6. Select [Return to account information] to return to the main Update account information page. To change other areas of your account, repeat step four, selecting the link for the information you wish to edit.
   
7. Select [Previous] to exit the Update account information section of eCourts.
   
   Note: When updating your primary email address, a notification with a new PIN is sent to your new primary email address. You must verify this PIN the next time you log into the eFiling system.

Updating user preferences

1. Visit the eFiling website at https://efiling.wicourts.gov/. Enter your eFiling User name and Password and select [Log in]. For more information, see the article Logging into an existing eCourts account.
   
   
2. Hover your mouse over your name at the top-right corner of the screen. Select preferences from the dropdown menu that appears.
   
3. Enter or edit the email address in the CC email notifications field. Then, select [Save].