Skip to main content

eCourts account support - Updating attorney account information

  • Updated

    • Purpose: This article describes how to update eCourts account information and user preferences. Keep your account details and email preferences current to receive notifications about circuit court case activities and ensure that only valid recipients are carbon-copied on them.

    Applicable Users: Wisconsin and pro hac vice attorneys

    Updating eCourts account information

    1. Visit the Wisconsin eCourts login page at https://logon.wicourts.gov or the eFiling website at https://efiling.wicourts.gov.
    2. Select the Update account information link.
      Wisconsin Circuit court eFiling log in screen with attention called to the Update account information hyperlink
    3. Enter your Username and select [Continue]. Enter your Password. Then, select [Log in]. 
      For more information on logging in, including remembering devices and one-time codes, see Logging into Wisconsin circuit court eFiling.
      Update account information login screen
    1. Select the applicable button or link to edit account information.
      eCourts Update account information screen with attention called to Edit and Add address buttons and the Update username and Update password hyperlinks
      • a. Select [Edit] below the User information section to update your name, signature, email address, and account recovery information. Select [Save] when finished. 
        Note: When updating the primary or recovery email addresses or recovery mobile phone number, you will be prompted to verify with a one-time code before saving changes.
        Edit user information screen with attention called to the email, recovery email and recovery mobile phone fields as well as their Send one-time code buttons
      • b. Select [Add address] in the Addresses section to add an additional address to your attorney account. Select [Edit] to edit an existing primary or alternate mailing addresses or select [Remove] to remove an address.
        Add or edit addresses section
        Note: If your firm name changes (e.g., Smith & Landow, LLP to Smith, Landow, & Kline, LLP), each attorney employed there must update the firm name on their eCourts account.
      • c. Update username allows you to change your eCourts account username. Usernames must contain only letters, numbers, or hyphens and have a length of five to 32 characters.
        Update username screen with attention drawn to the New Username field and Continue button
      • d. Update password allows you to change your account password. Enter your Current password, then enter your New password and verify it by typing it again in the Retype new password field.
        Update password screen with attention drawn to the Current, new and Confirm new Password fields and the Continue button below them
    2. If saving a change to your username or password, select [Continue], select a method for receiving a one-time code, and then select [Send].
    3. Enter the code in the one-time code field and select [Verify].
    4. Once you have verified with a one-time code and your username or password successfully updates, you will be logged out of your account.
      Password updated success message
    5. Select the Update account information link to log back in with your new username or password if you need to update additional account information. To change other areas of your account, repeat step four, selecting the link or [Edit] button for the information you wish to edit.

    Updating user preferences

    1. Log in to the eFiling website at https://efiling.wicourts.gov, or log in to https://logon.wicourts.gov and select the application link for Appellate or Circuit Court eFiling. For more information, see the article Logging into an existing eCourts account.
      Circuit court eFiling log in screen
    2. Hover your mouse over your name at the top-right corner of the screen. Select preferences from the dropdown menu that appears.
      eFiling username dropdown menu with attention drawn to preferences menu option
    3. Enter or edit the email address in the CC email notifications field.
    4. Select [Save].
      User preferences screen with attention called to private practice CC email notification email address field and Save button

    Support

    Contact the eFile support center if you have further questions. Staff are available Monday through Friday, 8:30 a.m. to 4:30 p.m., except for court holidays.

    Phone: 1-800-462-8843
    Online support form: https://www.wicourts.gov/ecourts/efilesupportform.htm
    Email: efilesupport@wicourts.gov

    Wisconsin Court Systems (Updated: )