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Circuit court eFiling - Updating a paralegal or legal secretary user account information

  • Updated

    • Purpose: This article describes how to update eCourts account information. Ensure account details, including your name and email address, are current to receive notifications about circuit court case activities.

    Applicable Users: Paralegals and legal secretaries associated with Wisconsin attorneys

    Updating eCourts account information

    1. Visit the Wisconsin eCourts login page at https://logon.wicourts.gov or the eFiling website at https://efiling.wicourts.gov.
    2. Select the Update account information link.
      Wisconsin Circuit court eFiling log in screen with attention called to the Update account information hyperlink
    3. Enter your Username and select [Continue]. Enter your Password. Then, select [Log in]. 
      For more information on logging in, including remembering devices and one-time codes, see Logging into Wisconsin circuit court eFiling.
      Update account information login screen
    1. Select the applicable button or link to edit account information.
      Update account information screen with attention called to the Edit button and Update username and Update password hyperlinks
    2. a. Select [Edit] below the User information section to update your name, signature, primary email address, and account recovery information. Select [Save] when finished. 
      Note: When updating the primary or recovery email addresses or recovery mobile phone number, you will be prompted to verify with a one-time code before saving changes.
      Update account information screen with attention called to the name and signature fields, the primary and recovery email address and mobile phone fields and the Send one-time code and Save buttons
      Note: If your eCourts account type is Local government staff, an additional prompt is available titled, Are you a social worker? If you are a social worker, select [Yes] to give your account access to non-party case filing and document filing. For more information on non-party filing as a social worker, see the article eFiling a new case as a social worker using non-party filing.
      Intake worker, social worker or case worker section of Update account information with attention called to the Yes/No prompt
      • b. Update username allows you to change your eCourts account username. Usernames must contain only letters, numbers, or hyphens and have a length of five to 32 characters.
        Update username screen with attention called to the New username field and the Continue button below it
      • c. Update password allows you to change your account password. Enter your Current password, then enter your New password and verify it by typing it again in the Confirm new password field.
        Update password screen with attention called to the Current, New and Confirm new password fields plus the Continue button below them
    3. If saving a change to your username or password, select [Continue], select a method for receiving a one-time code, and then select [Send].
    4. Enter the code in the one-time code field and select [Verify].
    5. Once you have verified with a one-time code and your username or password successfully updates, you will be logged out of your account.
      Wisconsin eCourts log in screen with password updated success message
    6. Select the Update account information link to log back in with your new username or password if you need to update additional account information. To change other areas of your account, repeat step four, selecting the link or [Edit] button for the information you wish to edit.

    Support

    Contact the eFile support center if you have further questions. Staff are available Monday through Friday, 8:30 a.m. to 4:30 p.m., except for court holidays.

    Phone: 1-800-462-8843
    Online support form and chat: https://www.wicourts.gov/ecourts/efilesupportform.htm
    Email: efilesupport@wicourts.gov

    Wisconsin Court Systems (Updated: )

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