Purpose: Ensure your account details, including your name and email, are current to receive notifications about circuit court case activities.
Applicable Users: A paralegal or secretary associated with a Wisconsin attorney
- Visit https://logon.wicourts.gov/index.html?target=efiling.
- Select the Update account information link near the bottom of the screen.
- On the eCourts screen, enter your User name and Password, then select [Log in].
- Select the link to edit the applicable account information.
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Update user information allows you to update your name, signature, email address, and account recovery information. After you update your information, select [Save].
Note: If your eCourts account type is Local government staff, an additional checkbox will be available titled, Are you a social worker? If you are a social worker, you should select this checkbox to give your account access to the non-party case filing and non-party document filing. For more information on non-party filing as a social worker, see the article titled, eFiling a new case as a social worker using non-party filing.
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Update password allows you to change your password. Enter your Current password, then enter your New password. Verify it by typing it again in the Retype new password field and select [Save].
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Update security questions allows you to update the security questions that are asked if you need to recover your account information. Select the checkbox next to three questions. Select the [Next] button to enter answers to the security questions you selected.
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Update user information allows you to update your name, signature, email address, and account recovery information. After you update your information, select [Save].
- Once you have made your changes, select the [Save] / [Save changes] button.
- Select the [Return to account information] button to return to the main Update account information page. To change other areas of your account, repeat step four, selecting the link for the information you want to edit.
- Select the [Previous] button to exit the Update account information section of eCourts.
Note: If you have updated your primary email address, a notification with a new PIN will be sent to your new primary email address. You must enter this PIN the next time you log into the eFiling System.
Support
Contact the eFile support center if you have further questions. Staff are available Monday through Friday, 8:30 a.m. to 4:30 p.m., except for court holidays.
Phone: 1-800-462-8843
Online support form and chat: https://www.wicourts.gov/ecourts/efilesupportform.htm
Email: efilesupport@wicourts.gov
Wisconsin Court Systems (Updated: )