Purpose: Keep your account details and email preferences current to receive notifications about circuit court case activities and ensure that only valid recipients are carbon-copied on them. This article describes how to update eCourts account information and user preferences.
Note: If your street address has changed, you must contact the clerk of court office to ask them about their process for updating party addresses. The eFiling system does not maintain physical address information for self-represented litigants.
Applicable Users: Self-represented (pro se) parties
Updating eCourts account information
- Visit the eFiling website: http://efiling.wicourts.gov.
- Select the Update account information link near the bottom of the screen.
- Enter your User name and Password. Then, select [Log in].
- Select the link to edit applicable account information.
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a. Update user information allows you to update your name, signature, email address, and account recovery information. Select [Save] when finished.
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b. Update password allows you to change your password. Enter your Current password, then enter your New password and verify it by typing it again in the Retype new password field and selecting [Save].
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c. Update security questions allows you to update the security questions asked during account recovery. Select [Next] to provide answers to your selected questions.
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a. Update user information allows you to update your name, signature, email address, and account recovery information. Select [Save] when finished.
- Once you have made your changes, select [Save] or [Save changes].
- Select [Return to account information] to return to the main Update account information page. To change other areas of your account, repeat step four, selecting the link for the information you wish to edit.
- Click [Previous] to exit the Update account information system.
Note: When updating your primary email address, a notification with a new PIN is sent to your new primary email address. You must verify this PIN the next time you log into the eFiling system.
Updating user preferences
- Visit the eFiling website at https://efiling.wicourts.gov/. Enter your eFiling User name and Password and select [Log in]. For more information, see the article Logging into an existing eCourts account.
- Hover your mouse over your name at the top-right corner of the screen. Select preferences from the dropdown menu that appears.
- Enter or edit the email address in the CC email notifications field.
- Select [Save].
Support
Contact the eFile support center if you have further questions. Staff are available Monday through Friday, 8:30 a.m. to 4:30 p.m., except for court holidays.
Phone: 1-800-462-8843
Online support form and chat: https://www.wicourts.gov/ecourts/efilesupportform.htm
Email: efilesupport@wicourts.gov
Wisconsin Court Systems (Updated: )