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Circuit court eFiling - Updating filing agent account information

  • Updated

    • Purpose: This article describes how to update eCourts account information and user preferences. Keep your account details and email preferences current to receive notifications about circuit court case activities and ensure that only valid recipients are carbon-copied on them. 

    Applicable Users: Filing agents

    Updating eCourts account information

    1. Visit the Wisconsin eCourts login page at https://logon.wicourts.gov or the eFiling website at https://efiling.wicourts.gov.
    2. Select the Update account information link.
      Wisconsin Circuit court eFiling log in screen with attention called to the Update account information hyperlink
    3. Enter your Username and select [Continue]. Enter your Password. Then, select [Log in]. 
      For more information on logging in, including remembering devices and one-time codes, see Logging into Wisconsin circuit court eFiling.
      Update account information login screen
    1. Select the applicable button or link to edit account information.
      Update account information screen for filing agent with attention called to the Edit button for User information, the Edit button for Addresses and the Update username and password links
      • a. Select [Edit] below the User information section to update your name, signature, email address, and account recovery information. Select [Save] when finished. 
        Note: When updating the primary or recovery email addresses or recovery mobile phone number, you will be prompted to verify with a one-time code before saving changes. 
        Edit user information screen with attention called to Name, My Signature and Primary email address fields as well as Recovery email and mobile phone number fields and the Save button
      • b. Select [Edit] in the Addresses section to edit the existing mailing addresses linked to your account Select [Save] when finished. 
        User account info Addresses section in Edit mode with attention called to Address fields and Save button
        c. Update username allows you to change your eCourts account username. Usernames must contain only letters, numbers, or hyphens and have a length of five to 32 characters.
        Update username screen with attention called to new username field and continue button
      • d. Update password allows you to change your account password. Enter your Current password, then enter your New password and verify it by typing it again in the Retype new password field.
        Update password screen with attention called to the current, new and confirm new password fields and the Continue button below them
    2. If saving a change to your username or password, select [Continue], select a method for receiving a one-time code, and then select [Send].
    3. Enter the code in the one-time code field and select [Verify].
    4. Once you have verified with a one-time code and your username or password successfully updates, you will be logged out of your account.
      Password successfully updated message on Log in screen
    5. Select the Update account information link to log back in with your new username or password if you need to update additional account information. To change other areas of your account, repeat step four, selecting the link or [Edit] button for the information you wish to edit.

    Updating user preferences

    1. Log in to the eFiling website at https://efiling.wicourts.gov, or log in to https://logon.wicourts.gov and select the application link for Appellate or Circuit Court eFiling. For more information, see the article Logging into an existing eCourts account.
      Wisconsin circuit court eFiling login screen with attention called to user name and password fields
    2. Hover your mouse over your name at the top-right corner of the screen. Select preferences from the dropdown menu that appears.
      eFiling username dropdown menu with attention called to preferences menu option
    3. Enter or edit the email address in the CC email notifications field.
    4. Select [Save].
      User preferences screen with attention called to CC email notifications email address field and Save button

    Support

    Contact the eFile support center if you have further questions. Staff are available Monday through Friday, 8:30 a.m. to 4:30 p.m., except for court holidays.

    Phone: 1-800-462-8843
    Online support form: https://www.wicourts.gov/ecourts/efilesupportform.htm
    Email: efilesupport@wicourts.gov

    Wisconsin Court Systems (Updated: )