Purpose: Keep your account details and email preferences current to receive notifications about circuit court case activities and ensure that only valid recipients are carbon-copied on them. This article describes how to update eCourts account information and user preferences.
Applicable Users: Filing agents
Update your eCourts account information
- Visit the eFiling website: http://efiling.wicourts.gov.
- Select the Update account information link.
- Enter your User name and Password. Then, select [Log in].
- Select the applicable Update... link to edit account information.
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a. Update user information allows you to update your name, signature, email address, and account recovery information. Select [Save] when finished.
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b. Update password allows you to change your password. Select [Save] when finished.
- c. Update security questions allows you to update the security questions asked during account recovery. Select [Next] to provide answers to your selected questions.
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d. Update addresses allows you to edit existing mailing addresses on your account and/or add additional addresses.
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a. Update user information allows you to update your name, signature, email address, and account recovery information. Select [Save] when finished.
- Once you have made your changes, select [Save] or [Save changes].
- Select [Return to account information] to return to the main Update account information page. To change other areas of your account, repeat step four, selecting the link for the information you wish to edit.
- Select [Previous] to exit the Update account information section of eCourts.
Note: When updating your primary email address, a notification with a new PIN is sent to your new primary email address. You must verify this PIN the next time you log into the eFiling system.
Updating user preferences
- Visit the eFiling website at https://efiling.wicourts.gov/. Enter your eFiling User name and Password and select [Log in]. For more information, see the article Logging into an existing eCourts account.
- Hover your mouse over your name at the top-right corner of the screen. Select preferences from the dropdown menu that appears.
- Enter or edit the email address in the CC email notifications field. Then, select [Save].
Support
Contact the eFile support center if you have further questions. Staff are available Monday through Friday, 8:30 a.m. to 4:30 p.m., except for court holidays.
Phone: 1-800-462-8843
Online support form and chat: https://www.wicourts.gov/ecourts/efilesupportform.htm
Email: efilesupport@wicourts.gov
Wisconsin Court Systems (Updated: )