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Circuit court eFiling - Creating a file prep eCourts account

  • Updated

    • Purpose: File prep access can be granted to certain eCourts account types so that account owners can electronically prepare new case filings or upload additional documents to existing cases for an attorney. This article describes how to create an eCourts account to use for file prep.

    Applicable Users: File prep users

    1. Visit the eCourts website: https://logon.wicourts.gov/.
    2. Select the Create an account link.
      Wisconsin eCourts Log in web page with attention called to the Create an account link
    3. Select the Local government staff account type if you are filing on behalf of corporation counsel. Otherwise, choose the Paralegal or legal secretary account type.
    4. Then, select [Next].
      Create an account screen with attention called to the paralegal or legal secretary and local government staff account type options and the Next button at the bottom of the screen
    5. The account type selected is visible beneath the Account type header. If you chose the wrong account type, select [Change account type] to return to the previous step and choose a new one.
    6. Enter a Primary email address at which to receive email notifications about your eFiled cases. Then, select [Send one-time code] to verify the address.
      Account creation screen with Change account type button and primary email address field next to the Send one-time code button
    7. An email including a one-time verification code is sent to the Primary email address entered previously. As stated in the email, the one-time code is valid for 10 minutes.
      Example email containing a one-time verification code
    8. Enter the code and select [Verify]. 
      Email and recovery methods screen with attention called to the one-time code entry field and Verify button
      Following entry of the one-time code, verification is confirmed.
      Success status message displays below one-time code field after code is verified
      Note: If need be, a new one-time code can be requested 60 seconds after the initial code was sent by selecting [Resend one-time code].
      Email and recovery methods screen with attention called to Resend one-time code button below and to the right of the email address field
      Note: The address provided is saved as your default address for all Wisconsin circuit courts.
    9. You must enter and verify at least one recovery option to which account information can be sent should you need to recover your username or password and you no longer have access to your primary email address. Enter a Recovery email and/or Recovery mobile phone and select [Send one-time code] to verify them. Repeat the verification process described above. Recovery email and mobile phone fields with Send one-time code buttons below each for verification
    10. Enter a username for your account. eCourts account usernames must meet the following criteria:
      1. Contains only letters, numbers, or hyphens
      2. Has a length of 5 - 32 characters
    11. Enter a password for your account. eCourts account passwords must meet the following criteria:
      1. At least 12 characters
      2. At least one lowercase letter
      3. At least one uppercase letter
      4. At least one number
      5. At least one special character such as:@#$%^?,.-
      6. Username cannot be part of password
    12. Confirm the password you entered.
      Login credentials fields with the character and length requirements displayed for username and password
    13. Enter your name and signature (for signing electronically). First name, last name, and My signature fields are required. 
      Name fields for the eFiling account owner with attention called to First name, Last name and signature
      Note: If the account type selected is Local government staff, an additional Yes/No toggle is available titled, Are you an intake worker, social worker, or case worker serving children or juveniles in Chapter 48 or 938 cases? If you are a social worker, ensure this toggle is set to Yes. Social worker accounts can access both the non-party case filing and non-party document filing applications. For more information on non-party filing as a social worker, see the article eFiling a new case as a social worker using non-party filing.
      Yes/No prompt to designate if user is an Intake worker, social worker, or case worker
    14. Select [Create account].
      Attention called to the Create account button to the right of the right of the Back to account selection button
    15. Following account creation, you will transition to the eCourts Log in page. Enter your eCourts username and select [Continue].
      Wisconsin eCourts log in screen with attention called to the username field and Continue button below it
      Note: A New user registration email including your eCourts account username is sent to the primary email address entered during account creation. You can also use the link provided in that email to log into the eCourts website.
    16. Enter the password set during account creation. Select [Log in]. 
      Wisconsin eCourts log in screen with attention called to the Password field, the Remember me on this private device checkbox and the Log in button
      Note: Select the checkbox to the left of 'Remember me...' if you are on a trusted device and wish to bypass entry of a one-time passcode for subsequent log-ins from this device for the next 7 days.
    17. Select your preferred option from the One-time code destination list to send a one-time verification code to. Then, select [Send].
      One-time code screen with attention called to the one-time code destination options for the account and the Send button in the lower left
    18. Retrieve the one-time verification code received at the email address or mobile number selected previously.
      Example email with one-time verification code
    19. Enter the one-time code and select [Verify].
      One-time code screen with filled out one-time code field and attention called to the Verify button below it
    20. You are redirected to a page confirming login and account verification. Select Circuit court eFiling from the list of available applications to navigate to the Circuit court eFiling website.
      Wisconsin eCourts homepage with list of applications and attention called to the Circuit court eFiling hyperlink

    Support

    Contact the eFile support center if you have further questions. Staff are available Monday through Friday, 8:30 a.m. to 4:30 p.m., except for court holidays.

    Phone: 1-800-462-8843
    Online support form and chat: https://www.wicourts.gov/ecourts/efilesupportform.htm
    Email: efilesupport@wicourts.gov

    Wisconsin Court Systems (Updated: )

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