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Circuit court eFiling - Creating a filing agent eCourts account

  • Updated

    • Purpose: A filing agent eCourts account can be created to electronically file small claims cases on behalf of a business or corporation. Although your account should be registered under your name, you can list the business you represent as the plaintiff or defendant when filing your case. This article describes how to create a filing agent eCourts account.

    Applicable Users: Filing agents

    1. Visit the eCourts website: https://logon.wicourts.gov/.
    2. Select the Create an account link.
      eCourts Login Page with attention called to Create an account hyperlink
    3. Select the Filing agent account type. Then, select [Next].
      Create an account screen with attention drawn to the Filing agent account type option and the Next button at the bottom of the screen
    4. The account type selected is visible beneath the Account type header. If you chose the wrong account type, select [Change account type] to return to the previous step and choose a new one.
    5. Enter a Primary email address at which to receive email notifications about your eFiled cases. Then, select [Send one-time code] to verify the address.
      Create an account screen with attention called to the Change account type button at the top of the screen and the Primary email address field and send one-time code button
    6. An email including a one-time verification code is sent to the Primary email address entered previously. As stated in the email, the one-time code is valid for 10 minutes.
      Example email containing one-time verification code
    7. Enter the code and select [Verify]. 
      Email and recovery section of Create account screen with attention called to one-time code field and verify button
      Following entry of the one-time code, verification is confirmed.
      One-time code verified success message
      Note: If need be, a new one-time code can be requested 60 seconds after the initial code was sent by selecting [Resend one-time code].
      Email and recovery methods section of Create account screen with attention called to Resend one-time code button
      Note: The address provided is saved as your default address for all Wisconsin circuit courts.
    8. You must enter and verify at least one recovery option to which account information can be sent should you need to recover your username or password, and you no longer have access to your primary email address. Enter a Recovery email and/or Recovery mobile phone and select [Send one-time code] to verify them. Repeat the verification process described above. Recovery methods with attention called to Recovery email and Recovery mobile phone fields and send one-time code buttons below each field
    9. Enter a username for your account. eCourts account usernames must meet the following criteria:
      • Contains only letters, numbers, or hyphens
      • Has a length of 5 - 32 characters
    10. Enter a password for your account. eCourts account passwords must meet the following criteria:
      • At least 12 characters
      • At least one lowercase letter
      • At least one uppercase letter
      • At least one number
      • At least one special character such as:@#$%^?,.-
      • Username cannot be part of password
    11. Confirm the password you entered.
      Login credentials section of Create account with attention called to Username, Password and Confirm password fields
    12. Enter your name and signature (for signing electronically). First name, last name, and My signature fields are required. 
      Create account Name section with attention called to First name, Last name and My signature fields
    13. Enter your primary mailing address and other contact information. Address line 1, Postal code, City, and State fields are required. 
    14. Select [Create account].
      Address section with attention called to Address, Postal code and State fields and Create account button at bottom of screen
    15. Following account creation, you will transition to the eCourts Log in page. Enter your eCourts username and select [Continue].
      Account creation success message on Log in screen with attention drawn to Username field and Continue button
      Note: A New user registration email including your eCourts account username is sent to the primary email address entered during account creation. You can also use the link provided in that email to log into the eCourts website.
      Account creation email with username and eCourts login hyperlink
    16. Enter the password set during account creation. Select [Log in]. 
      eCourts Log in screen with attention called to Password field, Remember me on this private device checkbox and the Log in button at the bottom
      Note: Select the checkbox to the left of 'Remember me...' if you are on a trusted device and wish to bypass entry of a one-time passcode for subsequent log-ins from this device for the next 7 days.
    17. Select your preferred option from the One-time code destination list to send a one-time verification code to. Then, select [Send].
      One-time code screen with attention called to the One-time code destination options for the account and the Send button below them
    18. Retrieve the one-time verification code received at the email address or mobile number selected previously.
      Example email with one-time verification code
    19. Enter the one-time code and select [Verify].
      One-time code screen with attention drawn to the one-time code entry field and the Verify button below it
    20. You are redirected to a page confirming login and account verification. Select Circuit court eFiling from the list of available applications to navigate to the Circuit court eFiling website.
      Wisconsin eCourts homepage with attention called to the Circuit court eFiling application hyperlink

    Support

    Contact the eFile support center if you have further questions. Staff are available Monday through Friday, 8:30 a.m. to 4:30 p.m., except for court holidays.

    Phone: 1-800-462-8843
    Online support form: https://www.wicourts.gov/ecourts/efilesupportform.htm
    Email: efilesupport@wicourts.gov

    Wisconsin Court Systems (Updated: )