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PDF Management - How to resize a PDF with invalid sized pages

  • Updated

    • Purpose: If you encounter an error message indicating that your document contains invalid sized pages that exceed the maximum size of 12"x18", you'll need to resize the document. Resizing, or scaling, shrinks the content of each page to fit within the required dimensions. The simplest way to resize a PDF is by using the "Print to PDF" feature available in Adobe Acrobat or Google Chrome.
    Note: This process also flattens the PDF, which removes form content and can help reduce the file size.

    Applicable Users: eFile users

    Example error

    This image provides an example error which can be rectified using one of the processes described in this article.

    Example invalid PDF error on upload documents eFiling screen that says Reason: The PDF contains invalid sized pages

    Adobe Acrobat

    1. In Adobe Acrobat, open the PDF you need to resize.
    2. Select File > Print.
      File menu in Adobe Acrobat with attention called to Print menu option
    3. Select the Printer dropdown and choose any option that has PDF in the title. Under the Page Sizing & Handling section, select the Fit option. This ensures that oversized pages are shrunk to fit the standard paper size. Select the [Print] button.
      Print window in Adobe Acrobat with Printer dropdown menu set to Microsoft Print to PDF and the Page Sizing & Handling options set to Fit
    4. Choose a location to save your new PDF and enter a new file name to differentiate it from your original version. Select the [Save] button.
      Save As window that appears after clicking Print, which attention called to File name field and Save button
    5. You will now be able to upload your newly saved PDF to the eFiling website.

    Google Chrome

    1. Open a Google Chrome browser window and drag your PDF file into it. The PDF file will open in Chrome.
      Dragging a PDF document from Windows File explorer to Google Chrome browser window
    2. Select the Print icon in Chrome’s PDF viewer. Alternatively, you can select Ctrl + P.
      PDF displayed in Google Chrome with attention called to Print button in Chrome
    3. Ensure the Destination is set to Save as PDF.
    4. Select More settings to expand the options.
      Chrome Print window with attention called to More settings expand menu button
    5. Find the Scale setting and ensure it is set to Fit to printable area or Fit to paper. This will automatically resize any oversized pages. Select the [Print] button.
      Print window with attention called to Destination dropdown set to Microsoft Print to PDF, Paper size dropdown set to letter and Scale dropdown set to Fit to Printable area
    6. Select a destination and enter a new file name in the window that opens and then select [Save].
      Save As window with attention called to File name field and Save button
    7. You will now be able to upload your newly saved PDF to the eFiling website.
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